1. Order Processing
Orders are processed within 2 business days of payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Timeline
After processing, delivery typically takes 2–4 business days, depending on your location.
3. Delivery Partners
We work with trusted third-party courier services to ensure reliable and timely delivery.
You will receive a tracking link once your order has been shipped.
4. Possible Delays
While we try our best to meet all stated timelines, delivery may be delayed due to:
- Weather conditions
- Festivals or public holidays
- Operational issues with courier partners
- Unforeseen logistical challenges
We are not liable for delays caused by courier companies or external factors beyond our control.
5. Address Accuracy
Please verify your shipping address before placing your order. Loomtale Fashions LLP shall not be responsible for deliveries made to incorrect or incomplete addresses provided by the customer.
6. Damaged or Lost Packages
If your order arrives damaged, notify us within 24 hours of delivery. Please attach clear photos of the damaged product and packaging.
For lost shipments, we will initiate an investigation with the courier partner and take appropriate action based on their findings.